ShowMyDesktop3 Mac Installation

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ShowMyDesktop3 or SMD.app is our newest version of ShowMyDesktop. This article will explain how to get this feature installed and working on your Mac computer. Click here for the Windows article

For a direct link you can send to others, copy this link - http://m3demo.megameeting.com/utilities/mm/MegaMeeting_SMD3_MacOS.dmg


Installing from the Host Page

  • Log into your account as the Host.
  • Click on the Options Menu in the top left and then click on Utilities.
  • Click on ShowMyDesktop v.3 and save the file.

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  • Double click on the MegaMeeting_SMD3_MacOS installer from wherever you saved it to.
    • The screenshot below shows the file being saved to the Desktop.
    • You may save files in a different location.

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  • Double click ShowMyDesktop Installer to start the installation process.
    • Follow the prompts on your screen to finish the installer.

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  • Check the Menu Bar in the top right of your computer monitor for the ShowMyDesktop icon. The tooltip will read, ShowMyDesktop - Idle.
  • You will also see the ShowMyDesktop icon in your Dock.
    • If you do not see the icons in the Menu bar or the Dock, please scroll to the Troubleshooting section of this article.

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  • You are now ready to Join a Meeting and use ShowMyDeskop.

Installing from a Meeting

  • Click on ShowMyDesktop at the top of the screen, then Install.

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  • The ShowMyDesktop file will probably start saving automatically, or you may have to click on a Save button to start this process.
  • Double click on the MegaMeeting_SMD3_MacOS installer from wherever you saved it to.
    • The screenshot below shows the file being saved to the Desktop.
    • You may save files in a different location.

Smd3macinstall1.png

  • Double click ShowMyDesktop Installer to start the installation process.
    • Follow the prompts on your screen to finish the installer.

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  • Check the Menu Bar in the top right of your computer monitor for the ShowMyDesktop icon. The tooltip will read, ShowMyDesktop - Idle.
  • You will also see the ShowMyDesktop icon in your Dock.
    • If you do not see the icons in the Menu bar or the Dock, please scroll to the Troubleshooting section of this article.

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  • The Install window will change to the SMD Options window.

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  • You are now ready to use ShowMyDesktop.

Troubleshooting

Here are a few steps you can take to get SMD3 running properly on your Mac.

My guests see a blank/grey screen when I ShowMyDesktop

  • You may need to restart your Mac.
    • Upon startup, look for the ShowMyDesktop in the menu bar and Dock.
    • If you see it, you are ready to Join a Meeting and try again.

Can't be opened - Unidentified Developer

If you get an error message stating, that the package "can't be opened because it is from an unidentified developer..." please follow the steps outlined below.

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  • Open your System Preferences from the Apple menu.

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  • Click on Security & Privacy

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  • You'll have to change the setting at the bottom of the screen to Allow applications to be downladed from "Mac App Store and identified developers" or "Anywhere".
  • If you can't change these settings, you'll need to click on the Lock icon in the bottom left. Then enter your password.

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Once you make this adjustment, open the SMD3 installer package again to complete the installation.

No Menu Bar or Dock Icon for ShowMyDesktop

To run ShowMyDesktop manually, navigate to your Applications folder.

  • Click on Finder in your dock.
  • Click Go in the menu bar.
  • Click Applications.

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  • Double click on ShowMyDesktop

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  • Check the Menu Bar in the top right of your computer monitor for the ShowMyDesktop icon. The tooltip will read, ShowMyDesktop - Idle.
  • You will also see the ShowMyDesktop icon in your Dock.

Smd3macinstall10.png Smd3macinstall11.png